All pending orders have been completed. Please reach out to email@example.com
if you have any further issues.
Oct 8, 07:59 AEDT
Microsoft experienced an outage of their Partner Center system which allows partners to manage their customer tenants under delegation. Our CSP Licensing program also works with systems related to Microsoft Partner Center. As a result, there were issues with ordering within Manage Protect for CSP Licensing on Tuesday 6/10/20 where orders would not process.
Microsoft was able to resolve this today around 0030hrs UTC, and the systems progressively came back online. Full functionality was achieved by 0130hrs and all orders after this time are being processed normally.
We may have to re-run some orders but will be confirming if that's needed this morning. We apologise for the inconvenience and understand the impacts to our partners, however this issue was beyond our control.
Oct 7, 09:28 AEDT
Manage Protect is having issues with the Microsoft CSP ordering system this morning. It appears that all CSP functions from the Microsoft side are currently down and/or inaccessible. Orders placed at the moment are not going through, but are queued waiting for the systems at Microsoft to come back up.
Indirect Resellers will also note that Partner Center functions seem to be either very slow or offline.
Microsoft has been contacted regarding this issue and we have received an acknowledgement. We do not currently have an ETR on this outage.
This issue affects orders placed using converge.mp as well as orders placed through firstname.lastname@example.org
Oct 6, 13:19 AEDT