Monitoring - Apple have identified issues with the IOS 11 mail app working with Office 365 or MPexchange. We advise not to upgrade to IOS 11 at this stage. We will advise when this has been resolved.

https://support.apple.com/en-us/HT208136
Sep 20, 11:53 AEST
MPmail   ? Operational
MPexchange   ? Operational
Soonr / Autotask Workplace   Operational
MParchive   Operational
MPAV   Operational
MPweb   Operational
Backup365   ? Operational
CloudAlly   Operational
Office 365   Operational
Service Desk & Support Systems   Operational
Service & Feature updates   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 20, 2017

No incidents reported today.

Nov 19, 2017

No incidents reported.

Nov 18, 2017

No incidents reported.

Nov 17, 2017
Resolved - This incident has been resolved.
Nov 17, 23:59 AEDT
Update - This issue has been resolved. Incident report to follow in coming days.
Nov 17, 23:59 AEDT
Update - The issue has been resolved for some users but not all. We expect to have a full resolution of this issue by 11pm this evening at the latest. We apologise for the inconvenience this has caused.
If you continue to have trouble, please send through the spam report in question to support@manageprotect.com
Nov 17, 11:09 AEDT
Identified - Intermittent issue:
Spam, Infomail, Virus and Content emails that are showing on the spam report may not show in the workspace.
This is not affecting all users. If applicable, please send the spam report in question to support@manageprotect.com

At this time we suggest that you and your users do not try and deliver through the spam report until this is resolved.
Nov 16, 16:11 AEDT
Investigating - We are investigating an issue where users are unable to release emails from there spam report.
This doesn't seem to be affecting all users.
Updates to follow.
Nov 16, 10:48 AEDT
Resolved - Email deliverability has been restored.
Any concerns please contact support@manageprotect.com
Nov 17, 20:08 AEDT
Identified - We have identified some customers are being effected by temporary sending issues with MPexchange.
This seems to only be affecting users on the AU datacenter.
Updates to follow.
Nov 17, 14:17 AEDT
Nov 15, 2017

No incidents reported.

Nov 14, 2017

No incidents reported.

Nov 13, 2017

No incidents reported.

Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.

Nov 10, 2017
Resolved - This incident has been resolved.
Nov 10, 13:11 AEDT
Identified - We have Identified a temporary issue with provisioning new O365 licenses and tenants.
This is not affecting functionality of existing services.
Updates to follow.
Nov 10, 12:06 AEDT
Nov 9, 2017

No incidents reported.

Nov 8, 2017

No incidents reported.

Nov 7, 2017

No incidents reported.

Nov 6, 2017

No incidents reported.