This issue has now been resolved. All functionality of Converge has been returned to normal. Office 365 tenants may now be provisioned and managed through Converge.
Posted 1 day ago. Mar 18, 2019 - 10:48 AEDT
We are continuing to investigate this issue.
Posted 7 days ago. Mar 12, 2019 - 18:36 AEDT
Currently the Microsoft Office 365 licences are not visible or manageable in the Converge Portal. If you require an urgent change or provisioning, please contact support directly on 1300657500 [AU] / 0800141441 [NZ] / chat.manageprotect.com or firstname.lastname@example.org (phone if urgent).
Posted 7 days ago. Mar 12, 2019 - 18:35 AEDT
This incident affected: Service Desk & Support Systems.